If you or a loved one needs help or wants to talk, our center is available every day: 24/7 & 365.
Call one of the numbers below to talk.
**All calls are free & confidential
Local Crisis Line –
Suicide and Crisis Lifeline –
Online Chat –
KSPHQ’s counseling center, Headquarters Counseling Center, is the Lifeline Crisis Contact Center serving all of Kansas. When you call from a Kansas area code, your call comes to Headquarters Counseling Center first. Our highly-trained counselors are standing by to help.
If you need medical assistance, please call 9-1-1.
Frequently Asked Questions
How does the Suicide and Crisis Lifeline Work?
When a call is placed to the Suicide and Crisis Lifeline, 988, the call is routed by area code to that person’s local crisis center.
If the counselors at HQ are helping others or aren’t able to answer, the call “rolls” to another crisis center in Kansas.
Who can call?
You can call–for any reason. If you’re thinking about suicide, concerned for a friend, grieving, feeling hopeless, or just need to talk to someone about something that’s going on in your life, you can call.
Our counselors volunteer their time because they care about you and want to help.
What’s the difference between the local number and the Lifeline?
988 serves as a universal entry point so that no matter where you live in the United States, you can reach a trained crisis counselor who can help.
The HQ local number, 785-841-2345, rings directly to HQ Counseling Center and does not roll. If our counselors are busy with other callers, you may be asked to wait until a counselor is available.
You can also use 785-841-2345 if you’d like to speak to an HQ counselor but have an out-of-state area code.
If you are experiencing a crisis, please call 9-8-8. If you need medical attention, call 9-1-1.
What does it cost?
Our services are free. Funding comes from generous donors who want to make sure you’re supported.
When can I call? What about holidays?
You can call 24 hours per day, seven days a week, 365 days a year–even holidays. We’re always open.
I’m not suicidal, can I still call?
Yes! No matter what you’re going through, we’re here to listen and help you figure out how to get through it.
What happens when I call the Lifeline?
If calling the Suicide and Crisis Lifeline, 988, you will hear a message.
” You have reached the 988 Suicide and Crisis Lifeline. We are here to help.”
After the message, Veterans can press 1 for the Veterans Crisis Line
OR for LGBTQ+ under the age of 20, press 2 for the Trevor Project.
If you don’t want to be connected to the Veterans Crisis line or the Trevor Project, stay on the line. Your call will be routed by area code to your local crisis center. A counselor will answer and you can confidentially talk to them about anything going on.
If you are a Spanish speaker, call the Spanish-language Lifeline at 1-888-628-9454. Si hablas español, llama a 1-888-628-9454. Lifeline ofrece 24/7, gratuito servicios en español.
Who answers the phone?
At HQ, our team is made up of skilled and caring paraprofessional counselors and professional staff. Most are highly-trained volunteer counselors.
Can I chat online or text?
Yes! Chat 988lifeline.org or text “HELP” to 988.
Do you provide long-term counseling?
We offer ongoing counseling in Lawrence by Master-level Social Work students from the University of Kansas under the direct supervision of a LSCSW. We suggest a donation of $10 per session regardless of insurance coverage and are available by appointment. Please use our contact page or call our administrative offices to inquire.